These Terms and Conditions (“Terms”) set out the basis on which JE Consulting, (Company Number 05883501), whose registered office is at 2 Mitre Court, Lichfield Road, Sutton Coldfield, West Midlands, B74 2LZ (“we”, “us” or “our”) provides the LiteSite service to you (“you” or “Client”). By ordering or using the Service, you agree to be bound by these terms and conditions.
1. Definitions and Interpretation
"LiteSite" means the Light website and content service provided by JE Consulting as described in these Terms.
"Minimum Term" means the initial period of twelve (12) months from the Service Start Date.
"Monthly Fee" means the fee for the Service of £99 plus VAT per month, unless otherwise agreed in writing.
“Optional Services” means the additional services the Client may purchase along with the LiteSite, set out in clause 5.8 and as further detailed in the Schedule
“Schedule” means the schedule at the end of this document which gives details of the Services which we are to provide to you.
“Service” Service means the LiteSite website hosting, content, and related services and where applicable the Optional Services as described in the Schedule and these Terms.
"Service Start Date" means the date four weeks from the point of order or as notified by JE Consulting when the LiteSite is first made live.
2. Formation of Contract
2.1 By completing the online sign-up process and submitting the Order Form, you agree to be bound by these Terms. A binding contract is formed when you submit the Order Form and accept these Terms through the online platform.
2.2 We may, at our discretion, reject an order prior to the Service Start Date. If we do so, we will notify you and refund any fees paid in advance.
2.3 These Terms (including any Schedule and the Order Form) constitute the entire agreement between the parties and supersede all prior agreements, representations and understandings, whether oral or written.
2.4 Each party acknowledges that in entering into this Agreement it does not rely on any statement, representation or understanding (whether oral or written) other than those expressly set out in this Agreement. Nothing in this clause shall limit or exclude liability for fraud or fraudulent misrepresentation.
3. Term and Minimum Term
The LiteSite service is provided for a Minimum Term of twelve (12) months from the Service Start Date. After expiry of the Minimum Term, the Service will continue on a rolling monthly basis unless terminated in accordance with these Terms.
Subject to the Minimum Term and any rolling monthly period, you must provide thirty (30) days written notice of cancellation by emailing litesite@je-consulting.co.uk. If you fail to notify us of cancellation and stop making payments, we reserve the right to continue pursuing payment for the services provided or the Minimum Term outlined in our terms and conditions.
4. Fees and Payment
4.1 The Monthly Fees shall be paid by you in advance on the first day of each month. We will invoice you monthly in advance. The monthly fees (including VAT) shall be paid by you via direct debit or via automated monthly card payments, in advance, on the first day of each month. Litesites uses the Stripe payment platform.
4.2 Invoices are payable within fourteen (14) days of the invoice.
4.3 Failure to make payment may result in suspension and removal of the LiteSite service until all outstanding sums are paid. Suspension shall include the right for us to remove your website and to also refuse access to your website. In the event of any such suspension, if you wish us to resume provision of the Services we shall be entitled to require payment in full of all Monthly Fees and any other amounts then outstanding in relation to the Services
4.5 We reserve the right to review and vary the Monthly Fee after the Minimum Term by giving ninety (90) days’ written notice.
4.6 The Monthly Fees are stated exclusive of VAT.
4.7 We shall be entitled to charge you interest on any overdue amounts at the annual rate of 2% over the base rate of the Bank of England from time to time accruing on a daily basis and compounded monthly or part of a month until payment is made and this rate shall apply both before and after the issue of any legal proceedings we may take against you to recover any unpaid amount. We may claim interest under the Late Payment of commercial Debts (Interest) Act
4.8 Time shall be of the essence for all payments due under this agreement
4.9 You shall not be entitled to withhold from your payment of the Monthly Fees or your payment of any invoice any sums save if owed by us to you under this agreement. For the avoidance of doubt, you may not withhold any monies due in respect of anything other than the Services or due to any other member of the K3 Capital Group of companies
5. Website Design and Timelines
5.1 We shall use reasonable care and skill in delivering the Services to you in accordance with good industry practice.
5.2 We shall use our reasonable endeavours to meet the performance dates specified, but such dates shall be estimates only and time shall not be of the essence for our performance. You acknowledge that where our performance is dependent upon the supply of information and/or materials by you, we will not be liable for any delay resulting from your failure to supply such information and/or materials
5.3 We will provide an estimated go-live date based on information, content, and approvals provided by you.
5.4 Delays in providing required information, approvals, or materials may impact the agreed timeline, and we shall not be liable for delays caused by such failure.
5.5 We will use reasonable endeavours to ensure the LiteSite is available 24/7, but we do not guarantee uninterrupted access.
5.6 We may suspend access for scheduled maintenance, giving you reasonable notice where practicable.
5.7 We shall not be liable for any unavailability caused by circumstances beyond our reasonable control.
5.8 Optional Services:
5.8.1 Newswire Service: For an additional monthly fee of £45 plus VAT, you may subscribe to the newswire service, which enables distribution of selected content to your mailing list on a monthly basis. The Newswire Service includes distribution to up to 500 contacts per month. Where your mailing list exceeds 500 contacts, additional contacts may be included for an additional fee, which will be agreed in advance based on the number of contacts and the data provided by you. We reserve the right not to distribute to contacts in excess of 500, unless such additional fee has been agreed and paid.
5.8.2 You warrant that any mailing list used complies with all applicable data protection and electronic marketing regulations, including obtaining necessary consents under PECR and UK GDPR. You shall indemnify us against any claims arising from your breach of this warranty.
5.8.3 Optional services may be added or cancelled on thirty (30) days’ written notice, subject to payment of fees for the notice period.
5.8.4 Cloud Accounting Portal Integration: For a one-off fee of £30 plus VAT, we will integrate a single third-party accounting or client portal system to your LiteSite.
5.8.5 Integration of additional platforms or systems will be subject to additional charges as agreed in writing. We do not warrant compatibility with all third-party systems and integration is provided on an “as is” basis.
5.8.6 You are responsible for maintaining your own relationship and subscriptions with third-party portal providers. We are not liable for any changes, interruptions, or discontinuation of third-party services.
6. Client Responsibilities
6.1 You warrant and represent that: (a) all content, materials, logos, trademarks, and data you supply (“Client Content”) do not and will not infringe any third-party intellectual property rights; (b) you have obtained all necessary rights, licenses, and consents (including data protection consents) to provide Client Content to us; (c) Client Content complies with all applicable laws including but not limited to copyright, data protection, defamation, and advertising standards laws.
6.2 You shall indemnify and hold us harmless against all claims, losses, damages, costs (including reasonable legal fees), and expenses arising from any breach of the warranties in clause 6.1.
6.3 You shall not use the LiteSite to: (a) host, transmit, or distribute any illegal, defamatory, obscene, or offensive content; (b) infringe third-party intellectual property or data protection rights; (c) distribute malware, viruses, or harmful code; (d) engage in fraudulent or deceptive practices; (e) breach any applicable laws or regulations.
6.4 We reserve the right to immediately suspend or terminate the Service if we reasonably believe you are in breach of this clause.
7. Intellectual Property
7.1 For the purposes of this Agreement, “JEC Content” means all templates, design frameworks, software, custom code, editorial copy, articles, factsheets, calculators, tax tables, newswire content, resource centre materials and any other content or materials owned by JE Consulting and provided as part of the Service (including any optional extras).
7.2 We retain ownership of all JEC Content and all intellectual property rights in the LiteSite templates, frameworks and underlying systems. Subject to payment of all applicable fees, we grant you a non-exclusive, non-transferable, non-sublicensable license to use the JEC Content and the LiteSite during the term of the Service solely for your internal business purposes.
7.3 You retain ownership of all Client Content. You grant us a non-exclusive license to use the Client Content for the purpose of providing the Service.
7.4 You shall not copy, extract, reproduce, distribute, transfer or use the JEC Content outside the LiteSite or after termination of this Agreement without our prior written consent.
7.5 Upon termination of this Agreement, your license to use the JEC Content and LiteSite framework shall immediately cease.
8. Suspension
8.1 We may suspend the LiteSite service if you fail to pay any invoice when due or are otherwise in breach of these Terms. Suspension will continue until the breach is remedied.
9. Termination
9.1 After expiry of the Minimum Term, the Service will continue on a rolling monthly basis and may be terminated by either party on ninety (90) written notice
9.2 If you request and we agree to undertake a substantial redesign or makeover of your LiteSite (as opposed to routine updates or minor amendments), a new Minimum Term of twelve (12) months shall commence from the date the redesigned site is made live.
9.2.1 Site redesigns are subject to separate agreement on scope and may incur additional charges beyond the Monthly Fee.
9.3 We may terminate the Service by written notice if you:
9.3.1 fail to pay invoices in accordance with these Terms;
9.3.2 breach these Terms; or
9.3.3 engage in behaviour that makes continued service delivery unreasonable.
9.3.4 enter into liquidation, administration, receivership, or any insolvency proceeding, or make any arrangement with creditors.
9.4 No refunds (partial or full) will be provided for unused time within any billing period.
10. Effect of Termination
10.1 On termination, your right to use the LiteSite will cease immediately.
10.2 Upon termination: (a) You will have fourteen (14) days from the termination date to access the LiteSite for the sole purpose of retrieving your Client Content. After this period, we may permanently delete the LiteSite and any Client Content stored within it; (b) We are not responsible for exporting, migrating or transferring Client Content to another platform (c) Your LiteSite will be taken offline immediately unless otherwise agreed in writing; (d) We may retain copies of your data for our legitimate business purposes (including backup and legal compliance); (e) You remain liable for all fees incurred up to the termination date.
11. Limitation of Liability
11.1 Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
11.2 Subject to clause 11.1, our total liability in connection with the Service shall be limited the total Monthly Fees paid by you in the twelve (12) months immediately preceding the event giving rise to liability, or £1,188, whichever is greater.
12. Data Protection
12.1 You and we shall each comply with the data protection legislation in force from time to time to the extent that such legislation applies to your and our activities as contemplated by this Agreement
12.2 We undertake that we will maintain reasonable security measures to protect the security and integrity of any data stored on our system
12.3 You undertake to obtain any consents needed from data subjects for the processing in the provision of the Services of any personal data supplied by you or on your behalf in accordance with the data protection legislation in force from time to time
12.4 Any personal data will be dealt with in accordance with the Privacy Notice contained on our website.
13. Confidentiality
13.1 Each party shall keep confidential all information of a confidential nature obtained from the other party in connection with this agreement and shall not disclose such information to any third party without prior written consent.
13.2 This obligation shall not apply to information that: (a) is publicly available; (b) was already known to the receiving party; (c) must be disclosed by law; or (d) is independently developed.
13.3 This clause shall survive termination of this agreement.
14. General
14.1 We may amend these Terms by giving you sixty (60) days’ written notice. If you do not accept the amendments, you may terminate the Service in accordance with clause 9.1.
14.2 All notices under this Agreement shall be in writing and sent by email to the addresses specified in the Schedule (or as otherwise notified), and shall be deemed received: (a) if sent by email, on the date of transmission if sent during business hours, otherwise on the next business day.
14.3 Neither party shall be liable for failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, government action, fire, flood, pandemic, internet service provider failures, or power outages. The affected party shall notify the other party promptly and use reasonable endeavours to minimise the impact.
14.4 These Terms are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.
14.5 A person who is not a party to these Terms shall not have any rights under the Contracts (Rights of Third Parties) Act 1999.
Service Schedule
LiteSite:
This service delivers a hosted website tailored to professional service firms (including accountancy and bookkeeping practices) for a fixed monthly fee. The website is built using JE Consulting’s standard Litesite template framework, customised to reflect your logo, contact details, business name and service positioning..
The standard website is created from a predefined sitemap. Upon purchase, the client may select the pages required from the following available page set: Homepage; About (including Our Story, Meet the Team and Pricing); Services (including Tax, Payroll, VAT, Accounting, Audits, Bookkeeping and Making Tax Digital); Specialisms (including Construction, Charities, Education, Hospitality, International and Solicitors); Resources (including HMRC links, calculators, tax tables and key dates); Insights (including Blog, Events, News and Webinars); and Contact.
Once the website build is complete, the content and pages provided will be deemed final and delivered as completed. Further revisions or amendments to content or page structure are not included as standard beyond the initial agreed setup. Any additional amendments, new pages, bespoke functionality, or significant design changes beyond the standard template options are excluded from the service and may be provided subject to additional charges and separate agreement.
Hosting & Infrastructure
1. Domain Name
1.1 The Client retains ownership of any domain name used in connection with the LiteSite.
1.2 Domain registration, renewal and management are the Client’s responsibility. We may provide technical information required to configure the domain, but we are not responsible for DNS configuration or maintenance.
2. Hosting Services
2.1 The LiteSite is fully hosted and includes server infrastructure, SSL certificate and standard content delivery.
2.2 Email hosting is not included within the Service.
2.3 Hosting is provided from servers located in UK.
3. Usage and Traffic
3.1 The Service is designed for typical professional services website traffic levels.
3.2 Where storage, bandwidth or resource usage materially exceeds normal operational levels, we reserve the right to apply additional charges, require an upgrade, or impose reasonable restrictions.
3.3 In the event of exceptional traffic spikes or increased resource demands, additional hosting resources may be required and may be subject to additional charges.
4. Backups
4.1 We maintain automated backups of website data with up to thirty (30) days’ retention.
4.2 While we use reasonable endeavours to maintain backup integrity, we do not guarantee backup availability or restoration in all circumstances.
You acknowledge that internet-based services are subject to inherent security risks and we implement industry-standard security measures but cannot guarantee absolute security.
Support: Support is provided via email to litesites@je-consulting.co.uk during business hours (9am-5pm Monday-Friday, excluding public holidays). We will use reasonable endeavours to respond to support queries within two (2) business days, but response times are not guaranteed.
Monthly Content Updates:
Regular Content Updates: We will provide one piece of topical content per month, selected by us to be relevant to professional service firms. Clients may request topics but selection remains at our discretion. Content is provided ‘as is’ and are not subject to amendment or requests from the client.
Resource Centre Feature:
Resource Centre: Your LiteSite includes access to a resource centre containing interactive calculators, tax tables and rates, and a calendar of key tax dates and deadlines. These resources are: (a) provided for general information purposes only and do not constitute professional advice; (b) maintained through third-party systems selected by us and may be updated, modified, or removed at our discretion; (c) provided “as is” without warranty of accuracy, completeness, or fitness for purpose; (d) subject to the limitation of liability provisions in clause 11 of the Terms. You acknowledge that you should not rely solely on these resources for professional decision-making and should verify all information independently.
Resource centre features are dependent on third-party services selected by us. We reserve the right to change providers or discontinue features at our discretion with reasonable notice. We are not responsible for third-party service interruptions, errors, or discontinuation.
Newswire Service:
The newswire service provides topical content for distribution to your mailing list. You remain solely responsible as data controller for ensuring:
• All recipients have provided valid consent (or you have another lawful basis) to receive marketing communications;
• Your mailing list complies with UK GDPR, Data Protection Act 2018, and Privacy and Electronic Communications Regulations (PECR);
• You provide clear unsubscribe mechanisms and process opt-outs promptly;
• You maintain records of consent and data processing activities.
You shall indemnify us against all claims, fines, or losses arising from your non-compliance with data protection and marketing regulations
Cloud Accounting Portal Integration:
We may provide a one-time setup connection between your LiteSite and a supported third-party cloud accounting or document portal platform ("Third-Party Platform"). Supported platforms may change from time to time. Availability of integration depends on the capabilities, permissions and technical functionality made available by the relevant Third-Party Platform. The integration is provided on an "as available" and "as is" basis. We do not guarantee that a connection can be established in all circumstances or that the integration will continue to function without interruption, particularly where the Third-Party Platform alters its API, systems, access permissions or technical requirements. Ongoing monitoring, troubleshooting, maintenance or re-integration resulting from changes made by a Third-Party Platform is not included within the Service and will be subject to additional charges at our standard rates.